FAQ
How to make an exchange on our website?

On the main page of the website, you need to select the currency "Give" and the currency "Receive", enter the amount in the field "Give" and the system will calculate the amount you will receive
After automatic verification of payment, your request will be processed by the system.

How can I exchange an amount higher than my reserve?

Yes. You will need to contact an operator via Telegram Support during business hours to discuss details of the exchange. We will try to secure our reserves for your transaction.

How long does the exchange process take?

We will send the funds within 10-30 minutes after we receive your payment.

How do I pay the request?

After creating an order on the main page, you will receive all the details for payment.

Do we have an affiliate programme? 

Yes. We have a clear and transparent affiliate program, the terms of which you can read on the link Partners (Referral program)

Have I entered the wrong details?

Unfortunately, we are unable to refund your money. The only thing we can do is report where the money has gone. Please be careful with your details!

I am writing to tech support and there is no answer?

Our operators are available from 10:00 to 24:00 and will always be happy to answer your questions during business hours. If you encounter a problem outside our normal working hours, please be patient and we will respond in the morning with all available assistance.
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